When BMC’s internal IT group implemented Business Service Management (BSM), it saved $5 million by re-using servers and reducing lead times for asset provisioning. It also reduced power consumption and floor space requirements by a whopping 20 percent. But since BSM is more of a journey than a destination, there were also a lot of lessons learned.
Hear recommendations from BMC Software CIO, Mark Settle, as he passes on the wisdom of lessons learned in implementing BSM. Download the article, CIO to CIO: Reaping the Benefits of Business Service Management.